Services

Customer Management
We have the intellect, physical resources, people and technology to devise, build and implement solutions that embrace the whole customer lifecycle, creating a customer experience that's finely attuned to our clients' brands.Our clients across different industries measure our contribution in hard commercial currency; improved customer experience, reduced cost to serve and enhanced revenues.

Services include:

• Customer Relationship Marketing(CRM)
• Tele-Marketing Campaigns
• Order Processing
• Technical Support
• Customer Service

Account
Proven processes will streamline your financial systems delivery, beating rather than meeting industry benchmarks. We’ll automate where possible and deploy expert, experienced staff to maximise efficiency and service quality.

Services include:

• Purchase ledger
• Sales ledger
• General Reporting
• Payroll
• Debt Collection

E-Commerce Software
Blackjag leverages technology solutions to deliver high operational performance to its clients and their customers. Our technology staff bring experience and insight to deliver solutions which dramatically improve operational performance.

We build and operate some of the most complex and varied technical internet applications in our sectors. We bring pragmatic technology solutions that enable our clients' businesses to focus on their most critical business priorities.

Services include:

• Website design
• Website Development
• Document & Knowledge managament
• CRM Systems
• E-commerce trading
• Enterprise Resource Planning

Transcription Services
Blackjag helps reduce costs, capture margins and create value by offering data conversion processes. See how we can help you with your data conversion needs.

Services include:

• Medical Transcription
• Legal Transcription
• Data Entry
• OCR
• Archiving, Storage & Retrieval